Pay Your Rent
Rent is due weekly in advance every Monday.
There are several ways in which you can pay your rent:
Online:
You can pay online with your rent payment card, and your debit card. See the quick links section.
Direct Debit:
Payment can be made by Direct Debit if you have a bank or building society account. Direct Debits can be collected every Friday, or on the 1st or 14th of every month. Contact customer services for a Direct debit form.
Standing Order:
Payment can be made by standing order if you have a bank or building society account. This is an alternative to Direct Debit. Contact customer services for a standing order form, and retun it to your bank.
Post Office and Paypoint:
You can pay with your rent payment card by cash, cheque or debit card at the Post Office or any PayPoint outlet displaying the PayPoint sign. Please keep your receipt as proof of payment.
By Phone:
Call our automated phone line on 0844 557 8321 and follow the instructions to register. Please make a note of the authorisation code as proof of payment.
By Text:
To register your rent payment card and phone number to pay by text, follow the link in the quick links section on the right of this page.
Cheque:
Cheque payments can be sent to our offices. Please make cheques payable to Meres and Mosses Housing Association, and write your tenancy reference number on the back.
If you would need a new rent payment card, please contact Customer Services.
Housing Benefit - how to apply
You may be entitled with help towards your rent and Council Tax if you have a low income. You can get a housing benefit form from customer services, or from Shropshire Council's benefits section. See Shropshire Council's contact details on the quick links section of this page.
If you are having difficulty paying your rent, speak to your Neighbourhood Services Officer who will try to help you.